“A communicator must get feedback from a
receiver to know what messages are or are not getting through and how to
structure future communications”.
I have to say Steve Jobs is a genius. His
iPology is the best example for Public Relations.
At the beginning, iPhone’s price is expensive.
There are still few customers purchase it. It means that iPhone is good enough.
Those unpurchased customers are two major groups. One is the group that cannot
afford it but want to badly. The other is still waiting for the new iPhone to
make sure the technology is good enough. It was a way to communicate with the
customers. At that time, the iPhone was the bomb. It had good shape, good
screen, and unique operating system. Based on the psychology, the more people
expect, the more they want. Let alone the lower price one. Cutting the price is
the result after good communication on marketing. Why $200? I think it can hit
the peak of market. Although, those “quick” buyers were mad. Then it may cause
a certain level of negative effect. But it is the trend that the older product costs
less after new one comes not.
“A regular goal of public relations is
aggressive communication to persuade people to take certain actions”. Steve
Jobs can get many feedbacks.
Additionally, at this time, Apple actually
apologized for those who purchased the pone at the earlier price, but admit the
trend that Steve Jobs suggested. Apple’s letter balanced both of the market and
the customer.
没有评论:
发表评论